Circular - Food Businesses Portal

Dear Sir/Madam,

1.     From 31 October 2025, Singapore Food Agency (SFA) will be launching the Food Businesses Portal, a new platform for business operators to transact with SFA through a single portal. The portal includes a section that streamlines food recalls and traceability by enabling seamless information exchange between food businesses and SFA during recall processes.

2.     To access the portal, you will need to complete a one-time account setup and the detailed steps can be found in the attached guide: https://go.gov.sg/fbpcorppassguide. Once you have managed to log in to the system, you may access the user guide (Login > Help > User Guide) that will walk you through the system's features and functionalities. Additionally, we have prepared a video tutorial that you can access using this link: https://youtu.be/MKupdSVeFVM.

3.     Our team is committed to ensuring a smooth transition to the new system. Should you encounter any difficulties or have questions, you may send an email to us at SFA_Recalls@sfa.gov.sg.